the United States:

• Free shipping on orders of USD 50 or more
• USD 5 flat-rate shipping on orders under USD 50

Canada:

• Free shipping on orders of CAD 70 or more
• CAD 5 flat-rate shipping on orders under CAD 70

Orders usually arrive within 3–5 business days after shipping, depending on your location.

Once your order is on the way, we’ll email you your tracking details and a link to follow your package in real time. Just click the link to see exactly where it is.

Currently ship to U.S. and Canada only, but we plan to expand to other regions in the future.

Nope, no signature needed. Most Sascina orders are simply left at your door when they arrive in the U.S and Canada.

If you’ve selected a safe place for delivery, your parcel will be left there at your own discretion. Just a quick note—once it’s marked as delivered, we’re unable to take responsibility for any lost or missing packages.

At this time, Sascina is available for customers within the United States and Canada only, but we’re excited to grow and bring Sascina to more regions in the future. We offer easy returns & exchanges on orders in their original condition and original packaging within 30 days of delivery. Requests submitted after this period will not be accepted. When returning or exchanging an order:

• Customers are responsible for the return shipping cost
• Items must be unworn, unwashed, and returned in original packaging
• Return or exchange requests must be submitted within 30 days after delivery

Once we receive and inspect your return, we’ll process your exchange or refund as quickly as possible. We’re continuously improving the Sascina experience and look forward to expanding to more countries and regions in the future.

That’s really not the experience we want you to have with Sascina.

If your item shows up damaged or isn’t quite right, just send us an email at jessi@sascina.com with your order number and a clear photo of the issue.

We’ll move fast to sort it out for you, whether that’s a replacement or a refund. What matters most to us is getting things back on track so she can feel good and confident again.

Once we receive your return and it passes a quick quality check, your refund will be processed within 3–5 business days. After that, you’ll get a confirmation email, and it can take another 3–7 business days for your bank or payment provider to complete the process.

If anything feels off or takes longer than expected, just reach out to us at jessi@sascina.com — we’re happy to help.

We’ve made it easy. You can check our Size Guide page for simple tips on how to measure at home. Each Sascina product also has its own size chart on the product page, since sizing can vary slightly between styles. We recommend measuring first, then comparing with the chart to find the best fit. If she’s between sizes, we usually suggest sizing up for extra comfort. And don’t worry—our first bras are designed with soft stretch to move with her and keep her feeling comfortable and confident.

Sascina bras are made without underwire for maximum comfort and ease of movement. Most styles come with soft, removable padding to give a natural shape and make washing simple, so she can feel comfortable and confident every day.